Alert

Patient Satisfaction

Caldwell UNC Health Care is committed to providing an exceptional patient and family experience.

Concerns

If patients or family members are concerned about the safety or quality of care received at Caldwell UNC Health Care, please call 828-757-5555.

Complaints

You also have the right to contact and file a complaint with the following agency/agencies:

KEPRO
5201 W. Kennedy Blvd., Suite 200
Tampa, Florida 33609
Phone toll free: 844-455-8708

NC Division of Health Service Regulation
2711 Mail Service Center
Raleigh, North Carolina 27699-2711
Toll Free: 800-624-3004

Office of Quality and Patient Safety
The Joint Commission
One Renaissance Blvd.
Oakbrook Terrance, IL 60181
Toll Free: 800-624-3004

Or submit a report online at www.jointcommission.org. Use the “Report a Patient Safety Event” link in the “Action Center” on the home page of the website. Fax.630-792-5636

Submit a Kindness Card Online

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