Contact Us
If you have general questions or a specific concern, view common requests below. If you have location specific questions or concerns, please reach out directly to the clinic or facility. Contact information, address and operating hours can be found by searching the locations page.
I have a question about a bill.
You can pay your bill online, by mail or over the phone. Visit UNC Health for more information on paying your bill. If you have questions, dedicated Customer Service Representatives are available via phone Monday - Friday from 7 a.m. until 5 p.m. Call 800-594-8624 (toll-free) or locally at 984-974-2222. For confidentiality purposes, you will need your account number and other patient identifying information before we can discuss your account.
I need help with My UNC Chart.
For My UNC Chart assistance, please call My UNC Chart Customer Service at 888-996-2767, Monday - Friday, 8 a.m. - 5 p.m. You can also contact your provider's office directly for assistance.
I need to request a copy of my medical records.
For detailed instructions on obtaining a copy of your medical record, visit the medical record page. Below is our entity's Health Information Management contact information:
Caldwell Health Information Management
Attn: Release of Information
321 Mulberry St. SW
Lenoir, NC 28645
fax: 828-757-5169; phone: 828-757-5111
UNC Health Caldwell — Radiology
fax: 828-757-5206; phone: 828-757-5204
I want to see open positions at UNC Health Caldwell.
Search for careers and apply online to join our One Great Team!
